FAQs


Can We Help You?


How do I know if the art piece is original?

Identifying art origin can be a big challenge if you are buying a blue chip art. In this case, a thorough research would be necessary from your side.

However, buying artworks from living artists is much easier. Especially when your painting will be shipped from the artist’s studio directly to your door. The artist wraps up his/ her artwork, signs the Certificate of Authenticity and sends it to you. An authenticity of the work is just a given.

 

What if the art looks different than on the photo?

  1. Feel free to request more photos from the gallery. Ask for a close-up view as well as for photos with a different perspective. Interior view can be also a great example how artwork will fit your place.
  2. Ask the gallery about the conditions of the work, when it was made, how many times it was exhibited and where. This information should give you a good understanding on how much artwork was transported, exposed to direct light etc.

 

How can I be sure about the size of the artwork?

Each artwork in our gallery is well described and provides a clear set of dimensions in centimeters (cm) and (“) inches. Carefully measure your interior considering additional wall space you want to leave around the piece. Also, double-check if the artwork comes mounted on stretchers, already framed or if it requires additional framing after delivery.

Try a new app – iArtView which will virtually place any art from our gallery to a photo of your own wall. The art will be scaled to your room dimensions and will allow you to play with light, perspective and height.

Can I be sure the price is right?

  1. Talk to the gallery about the price and ask more details to understand pricing process better, including dimensions of the artwork, medium, technique, taxes, shipment costs, customs fees etc.
  2. Research the artist: how long he/ she has been creating? how many exhibitions have they made? do they sell locally or internationally? how many pieces have they sold?.. Those are all valid question to understand how recognized the artist is and validate the price point.

Should I visit a 'brick and mortar' gallery instead?

Every gallery is in the business to facilitate the process of purchasing the art. It is easier and more enjoyable to acquire a new piece with a help of an agent. Whether you use a gallery few blocks away or try an online purchase – at the end it is about a trust and how much fun you have in the process. Art Acacia is excited to help you as every artist we represent moves us! If you feel inspired by artworks we display – chances are that we will make a good team!

How can I be sure that the gallery is trustworthy?

Picking the gallery you want to purchase from is a big task. In the art world relationship formed between galleries and art buyers can last for a long time. There are many solid art businesses offering a variety of services. A research on what gallery offers and how it works will help to decide. Follow gallery’s social media, explore its partners or list of clients, read reviews if available – those are just a few ways to learn about the business more.

Do you have a different question in mind - let us know!

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